SYP Lunch & Learn
One of the reasons your clients come back (and send you referrals) is because of the excellent customer experience you provide. But how do you continue to scale your business and make sure every team member is living out your vision, keeping service levels a top priority?
In this interactive workshop, Karie Kaufmann will teach you the steps to create WOW for your clients, and systemize it for consistency - no matter the size of your business.
You'll walk away knowing:
- The 1% shifts that make the difference between good customer service and WOW
- Creating systems that enhance (rather than diminish) the relationship
- How to create service-level systems and get your team to use them
Date and Time
Thursday Dec 14, 2017
11:30 AM - 12:30 PM PST
Thursday, December 14th
11:30 AM-12:30 PM
Location
Off Broadway Live
9490 Cuyamaca St.
Santee, CA 92071
Fees/Admission
$15 for Chamber members
$30 for non-members
