I have to admit- I really don’t like the phrase “New” Normal. I am so missing the “Old” Normal as most of us are. This last month instead of focusing on the things we miss, we have had some time to reflect on how much has been gained. Getting out of the “normal” has allowed opportunities to grow and to develop new skills, disciplines and character traits.
The Santee Coffee Corner team has learned to be adaptable as we deal with frequent updates to County Health Orders which affect the way we do business. We’ve learned perseverance when reality sunk in and we realized changes were going to be in place for months not weeks. Compassion is practiced on a daily basis as we talk with customers who are dealing with huge financial and personal challenges. We are learning to choose positive, humorous, and constructive attitudes even when we ourselves are discouraged. If you know our staff you know that we are 100% invested in customer relationships! It’s hard to only see people for a brief moment with masks hiding our smiles. We miss our people but we’ve learned new ways to stay in touch - we’ve even traded notes of encouragement by good old fashioned snail mail.
Most of all we are grateful! Grateful for fellow business owners and chamber members who share tips and ideas as you reinvent your businesses and encourage, support and share for other businesses.(Shout-out to Greg Gagnon at the UPS Store - Santee who offered free signage for local businesses to advertise new business practices). Grateful for customers who check on us regularly, support us with to-go orders and gift card purchases and share about us with their friends and neighbors.. Grateful that Coffee and Acai are considered Essential!
We are grateful to be a part of the wonderful Santee Community and are ready to get back to the Old Normal with all of you!